Privacy Policy

1. Information We Collect

1.1 Information you provide

We may collect information that you provide when using Clocked, including:

• Dating profile screenshots
• Current profile photos
• Alternative photos you ask us to compare
• Profile text, biography, prompt answers, interests, occupation, age, name, location, and other details visible in your uploaded screenshots
• Dating goals, matching preferences, intended first impression, writing preferences, and other onboarding answers
• Your email address
• Messages you send to customer support
• Consent and privacy-request records

You should upload only content that belongs to you or that you have permission to use.

1.2 Sensitive information

Dating preferences and profile content may reveal sensitive personal information, including sexual orientation or information about your relationships.

Where required by applicable law, we process this information based on your explicit consent. You may withdraw consent at any time by contacting support@getclocked.cc. Withdrawing consent does not affect processing that took place before the withdrawal. If the information is required to generate your result, withdrawing consent may prevent us from completing or continuing the service.

1.3 Generated information

We create information from the materials you submit, including:

• Profile analysis and verdicts
• Photo-order recommendations
• Photo removal and replacement recommendations
• Rewritten biography or prompt content
• A reconstructed or rebuilt profile
• Technical processing status and quality-control information

Clocked’s recommendations are generated automatically and may not always be accurate. They are advisory only. You decide whether to use them. They do not produce legal or similarly significant effects.

1.4 Payment and transaction information

When you purchase Clocked, we receive limited transaction information such as:

• Your email address
• Product and order details
• Payment status
• Currency and amount
• Refund or dispute status
• Transaction and customer references

Payment card and billing information is collected and processed by Dodo Payments. We do not receive or store your full payment card number.

1.5 Information collected automatically

When you access Clocked, we and our infrastructure providers may automatically process:

• IP address
• Browser and device information
• Operating system
• Request and response information
• Referring page
• Approximate location derived from network information
• Session identifiers
• Security, fraud-prevention, and rate-limit information
• Application and error logs
• Dates and times of access

We do not request precise GPS location.

2. How We Use Information

We use personal information to:

• Provide and operate Clocked
• Reconstruct and analyze your current profile
• Compare your current and alternative photos
• Generate verdicts, photo ordering, written content, and other recommendations
• Save and deliver your result
• Process purchases, refunds, disputes, and transaction confirmations
• Maintain your session and recover your result
• Respond to support and privacy requests
• Protect Clocked against fraud, abuse, unauthorized access, and technical attacks
• Enforce our terms and policies
• Troubleshoot errors and maintain service reliability
• Comply with tax, accounting, sanctions, legal, and regulatory obligations
• Establish, exercise, or defend legal claims

We do not use your uploads to create advertising profiles.

3. Artificial Intelligence Processing

Clocked uses the OpenAI API to analyze profile screenshots, photos, profile text, and onboarding answers, and to generate recommendations and rewritten profile content.

OpenAI states that API data is not used to train or improve its models by default unless the API customer expressly opts in. OpenAI may retain limited request content and related information in abuse-monitoring logs for up to 30 days, unless a longer period is required by law or is reasonably necessary to protect its services or third parties.

We do not use facial recognition to identify you, authenticate you, or create a biometric identity template. Photographs are analyzed only to provide the profile-review and rebuild service.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar laws apply, we rely on the following legal bases:

Performance of a contract

We process information needed to provide the Clocked service you request, deliver your result, and manage your purchase.

Explicit consent

We rely on explicit consent where uploaded profile content or onboarding answers reveal special-category information, such as sexual orientation, and consent is required by law.

Legitimate interests

We process limited information where necessary for our legitimate interests, including:

• Securing Clocked
• Preventing fraud and abuse
• Maintaining service reliability
• Troubleshooting technical problems
• Responding to support requests
• Protecting our rights

We consider the nature of the information and the effect on your privacy before relying on legitimate interests.

Legal obligations

We process information when necessary to comply with tax, accounting, sanctions, consumer-protection, payment, and other legal requirements.

Legal claims

We may process information where necessary to establish, exercise, or defend legal claims.

5. When We Disclose Information

We do not sell your personal information.

We do not share it for cross-context behavioral advertising.

We disclose information only as described below.

5.1 Cloudflare

We use Cloudflare for hosting, application delivery, database and file-storage infrastructure, security, rate limiting, and operational logging.

Depending on how you use Clocked, Cloudflare may process IP addresses, network and request information, session identifiers, account information, uploaded content, and application logs on our behalf.

Limited Cloudflare Workers logs may be retained for short operational periods. Our current configuration may retain these logs for up to seven days.

5.2 OpenAI

We send information required to provide the requested analysis to the OpenAI API. This may include profile screenshots, photos, profile text, onboarding answers, and generated instructions or recommendations.

OpenAI processes this information to provide profile analysis and content generation. OpenAI API data is not used for model training by default unless the API customer opts in. Standard abuse-monitoring logs may be retained for up to 30 days, subject to OpenAI’s policies and legal or safety exceptions.

5.3 Dodo Payments

Dodo Payments processes checkout and payment information as Merchant of Record.

Dodo Payments may process your email address, billing information, payment details, product and order information, transaction identifiers, tax information, payment status, refund information, fraud-prevention information, and compliance information.

Dodo Payments independently processes certain information for payment, fraud prevention, tax, sanctions, legal, and regulatory purposes under its own privacy policy.

5.4 Legal and safety disclosures

We may disclose information when reasonably necessary to:

• Comply with law, regulation, court order, subpoena, or lawful government request
• Protect the rights, safety, security, or property of Clocked, Vantys Inc, our users, or others
• Investigate fraud, abuse, security incidents, or violations of our terms
• Establish, exercise, or defend legal claims

5.5 Business transfers

If Vantys Inc is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction. Any recipient will be required to handle the information in accordance with applicable law.

5.6 Affiliates and creators

Clocked may use affiliates or creators to refer customers. We do not provide them with your uploaded photos, profile screenshots, profile text, onboarding answers, generated recommendations, or payment-card information.

We may record that a purchase was attributed to an affiliate or campaign for commission and fraud-prevention purposes.

6. Cookies and Similar Technologies

Clocked uses the strictly necessary clocked_session cookie to maintain your session, preserve your progress, connect uploads to your session, and provide secure access to your result.

This cookie is required for Clocked to function. It is not used for advertising.

We do not currently use advertising or analytics cookies.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Uploaded profile content

Profile screenshots, current photos, and alternative photos associated with an abandoned unpaid session are scheduled for deletion after seven days.

For paid sessions, uploaded content and generated profile results are scheduled for deletion after the applicable paid-access period expires, unless you request deletion sooner or we must retain limited information for legal, security, fraud-prevention, or dispute-resolution reasons.

OpenAI processing

OpenAI may retain limited API abuse-monitoring information for up to 30 days, subject to OpenAI’s policies and legal or safety exceptions.

Technical logs

Cloudflare Workers logs used for troubleshooting and security may be retained for up to seven days under our current configuration. Other limited security records may be retained longer where necessary to investigate abuse or protect Clocked.

Payment and compliance records

Order, payment, refund, chargeback, tax, accounting, fraud-prevention, and compliance records may be retained for as long as reasonably necessary to meet legal obligations, resolve disputes, prevent fraud, and enforce agreements.

We do not claim that every category of information is deleted within 30 days.

When information is no longer required, we delete it, anonymize it, or securely restrict further processing until deletion is possible.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request a portable copy of information you provided
• Restrict certain processing
• Object to processing based on legitimate interests
• Withdraw consent
• Appeal a decision relating to a privacy request, where applicable
• Lodge a complaint with your local data-protection authority

To exercise a right, contact support@getclocked.cc.

We may need to verify your identity before completing a request. We will respond within the period required by applicable law.

You may request access, correction, deletion, or export by emailing support@getclocked.cc and identifying the email address or session associated with your Clocked use.

Withdrawing consent does not affect the lawfulness of processing completed before withdrawal.

9. European and UK Users

If you are located in the European Economic Area, Switzerland, or the United Kingdom, Vantys Inc is the controller of personal information processed through Clocked, except where another provider acts as an independent controller for its own purposes.

You may complain to the data-protection authority in the country where you live, work, or believe a violation occurred.

Some providers process information in countries outside your country of residence, including the United States. Where required, we use contractual and other safeguards recognized by applicable data-protection law.

10. United States Privacy Rights

Residents of certain U.S. states may have rights to know, access, correct, delete, or obtain a copy of their personal information, and to appeal certain decisions.

Clocked does not sell personal information and does not share personal information for cross-context behavioral advertising.

To submit a request, contact support@getclocked.cc. We may verify your identity and may request information reasonably necessary to process the request.

You will not be discriminated against for exercising an applicable privacy right.

11. International Data Transfers

Clocked and its providers may process information in countries other than the country where you live.

These countries may have different data-protection laws. Where required by applicable law, we use appropriate contractual, organizational, and technical safeguards for international transfers.

12. Security

We use reasonable technical and organizational measures designed to protect personal information, including:

• Encrypted network connections
• Private file storage
• Restricted access
• Time-limited or signed file access where appropriate
• Session controls
• Rate limiting
• Security monitoring
• Payment processing through Dodo Payments

No online service or storage system can be guaranteed to be completely secure. You are responsible for using a secure device and protecting access to your email and session links.

13. Children

Clocked is not intended for anyone under 18.

We do not knowingly collect personal information from children under 18. If we learn that a person under 18 has submitted personal information, we will take reasonable steps to delete it.

Contact support@getclocked.cc if you believe a person under 18 has used Clocked.

14. Third-Party Dating Platforms

Clocked is an independent service.

Clocked does not log into, connect to, or automatically update your account on Tinder, Hinge, Bumble, or another dating platform.

If you use a third-party dating platform, that platform processes information under its own terms and privacy policy. Clocked is not responsible for that platform’s privacy practices.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to Clocked, our providers, legal requirements, or privacy practices.

The updated version will be posted at getclocked.cc with a revised “Last updated” date. Where required by law, we will provide additional notice or request consent.

16. Contact Us

Vantys Inc operates Clocked.

For privacy questions, requests, or complaints, contact:

support@getclocked.cc